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Policies

Privacy policy

What we collect, why we collect it, and how you stay in control.

Information we collect

When you place an order we collect your name, email address, phone number, and delivery address. Payment details are handled entirely by our checkout provider and never touch our servers.

How we use it

We use your information to fulfil orders, send order and tracking updates, answer support requests, and — only if you opt in — send occasional product news. We never sell or rent your data.

Cookies and analytics

We use a small number of cookies to keep your cart working and to understand how people find our store. You can clear or block cookies in your browser at any time.

Your rights

You can ask us for a copy of the personal data we hold about you, request a correction, or ask us to delete it. Email us from the contact page and we'll action your request within 30 days.

Data retention

Order records are kept as long as required for tax and accounting purposes. Marketing preferences are kept until you unsubscribe or ask us to remove them.

Still need help? Contact our team.